To help us maintain our high standards of care, we’re always interested to hear from our residents, users and members and their families about their experience of our service. Your feedback can help us to improve all aspects of our care.

Your comments show us what we need to change as well as what’s working well.

Please give us your feedback: you can do this by talking to a member of staff, completing the feedback forms found throughout Yercombe Lodge or by filling out the form here.

We get regular feedback on the services we provide by asking people to complete a questionnaire at the end of a period of care. 

Please let us know if you are happy for your comments to be shared.